Despite the pressure to keep the shelves replenished with unprecedented demand, the key workers in Hull and the East Riding’s food shops have been going above and beyond to make sure customers have everything they need.
Our shelfstackers, customer service assistants, and till operators have been doing everything in their power to keep the nation going.
We asked you to share which supermarket heroes in your area have been keeping a smile on the face of the community.
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Amy French has praised Heron Foods colleague Nichola Potter for being caring and positive with customers despite the negativity she has faced at work.
Amy said: “She always puts others before herself has so much going on herself but always listens to me moan on a daily basis and has worked throughout the whole of the pandemic doing extra hours.
“Nichola is a a true hero, she really is one in a million.”
Claire White wanted to share how essential workers Allison Audsley and Matt Hemsworth have been to Anlaby‘s Morrison’s.
She said: “The pair are our Community Champions, helping people in daily need.”
The two had an emergency call from a local school about a young family going into care during lockdown.
They helped donate money and gave out Christmas cheques so children would be able to eat over the Christmas period without worry.
Natalie Hill shared her thanks to staff at Kingswood’s Mark’s and Spencer.
“The staff are always so pleasant. There is an Irish lady in boots perfume department who is so lovely and helpful each time I go in.”
Jayne Turner wanted to give credit to not just those on the floor, but also the cleaners at a supermarket in her area.
She said: “To all the cleaners at Morrison’s on Holderness road, I would like to say you are an amazing team and all the staff put in a great effort.”
Ray Neadley wanted to share about the hard work his friend, Steve Munn who has worked in retail over the last year, and continued to showcase a positive attitude.
Ray said: “He battled through the full year in retail without once batting an eyelid or moaning about, what he describes as an incompetent general public.
“My friend Jason Foxon and I would like everyone to vote for him to be crowned International Retail Leader and Champion of the Year.”
Peter Colley said it is also important to highlight the smaller independent supermarkets which are essential to many villages.
He said: “Budgens of Gilberdyke have kept the village well supplied throughout this year despite numerous challenges and some pretty awful customers.
“Well done to all of the staff there.”
Janet Tasker wanted to share the important work Kayley Tasker has been conducting.
She has delivered essential food shops to families throughout the past few months.
Janet said: “She is a delivery driver for Morrisons in Hull.
“She went out with a smile every morning throughout lockdown, and has recently had to delivery Christmas packages to unhappy customers who cannot celebrate the way they planned.”
Bakery staff at Sainsbury’s in Hedon have also been singled out for praise.
Alan Robinson said: “The bakers have been coming in earlier than normal at short notice to make sure bread is available for our NHS customers who can come into store between 7.30am and 8am, Monday to Saturday.
“The elderly and vulnerable are able to come in between 8am and 9am Monday, Wednesday and Friday.”
Becky Maskill said: “Melanie Richardson is an absolute gem and does such an amazing job being Community Champion at the Morrison’s in Brough.”